If you have a complaint please see the complaints form below which can be submitted directly to the practice.
Please note – if you are making the complaint on behalf of another patient, please print out the Complaints Form and hand the filled in form to reception. This is because we will need the patients written or verbal consent for you to make the complaint on their behalf, and therefore cannot accept the complaint via the website.
If you wish to discuss a complaint further please contact the practice.
If you do not wish to make your complaint direct to the practice you can contact NHS England by telephone on 0300 311 2233, by e-mail at firstname.lastname@example.org or by post to NHS England, PO Box 16738, Redditch, B97 9PT.
There is a Patient Advice and Liaison Service, set up to focus on improving the services offered to NHS patients. The service aims to provide information on NHS services, listen to your concerns, suggestions or queries. Help to sort out any problems quickly on your behalf. You can contact the PALS team by telephone on 0800 783 7279.