If you have a complaint please ask at reception for a complaint form.
If you wish to discuss a complaint with the Practice Manager please make an appointment at Reception.
If you do not wish to make your complaint direct to the practice you can contact NHS England by telephone on 0300 311 2233, by e-mail at firstname.lastname@example.org or by post to NHS England, PO Box 16738, Redditch, B97 9PT
There is a Patient Advice and Liaison Service, set up to focus on improving the services offered to NHS patients. The service aims to provide information on NHS services, listen to your concerns, suggestions or queries. Help to sort out any problems quickly on your behalf. You can contact the PALS team by telephone on 0800 783 7279.