At Moir Medical Group we aim to treat all of our patients with courtesy at all times, and we expect our patients to treat our staff in an equally respectful manner.
Moir Medical Group will not tolerate any abusive, threatening or violent behaviour shown by patients to our staff or other patients at the practice. Swearing in our practice is not acceptable and will be taken seriously by our staff.
If a patient is violent or abusive towards any member of staff or any other person at Moir Medical Group, they will initially be asked to stop. If the patient persists with this behaviour, it will result in the patient being removed from our patient list and the incident will be reported to the police.
Moir Medical Group would like to thank patients for their co-operation on this matter.